Frequently Asked Questions

Everything you need to know about our precision-engineered electronics components.

What is the standard lead time for custom plastic enclosures?

Standard manufacturing lead time for custom enclosures is 7-10 business days, followed by 3-5 days for shipping depending on your location.

Are your plastic components ESD-safe for sensitive electronics?

Yes, we offer specialized anti-static and ESD-safe polycarbonate and acrylic options specifically designed to protect sensitive PCB assemblies and electronic components.

Do you offer international shipping for bulk orders?

We ship globally via DHL and FedEx. International delivery times vary by region but generally arrive within 10-15 business days.

What is your return policy for defective electronic housings?

We offer a 30-day return policy for any manufacturing defects. Since many of our products are custom-cut, we cannot accept returns for ordering errors regarding dimensions or material types.

Can I request a sample of a specific plastic grade before ordering?

Absolutely. You can order a Material Sample Kit through our product page to test clarity, heat resistance, and durability before committing to a full production run.

Which payment methods do you accept?

We accept all major credit cards, PayPal, and Net-30 terms for verified corporate accounts and educational institutions.